With Magaya's tracking and visibility tools, you can provide your customers with the information they need when they need it.
In the logistics world, transparency and efficiency are key to satisfying customers, Magaya offers a suite of tools designed to optimize the customer experience, providing 24/7 self-service information on shipments, inventory, invoices, and more. Here’s how our solutions can transform your business.
Magaya Digital Freight Portal
A fully customizable and branded portal that offers your customers easy access and complete control, from quotes to shipment tracking, your customers can manage everything from one place.
LiveTrack Mobile App by Magaya
Provides your customers with 24/7 access to information from any mobile device, they can view the status of their shipments, purchase orders, invoices, and receive push notifications.
Transaction Tracking by Magaya
Through tracking widgets and email links, your customers stay informed about the status of their transactions in real-time.
Automation and Efficiency
With Magaya solutions like Magaya Supply Chain, data from various sources is integrated into the system as events, this gives your customers direct access to these events, keeping them always informed. Some data sources include INTTRA, eAWB, Container Tracking by Magaya, Final Mile by Magaya, and Magaya Customs Compliance.
Reduced Calls and Emails
By providing access to the necessary information, the number of customer service calls and emails is reduced. This not only delights your customers but also makes your team more productive.
Key Features
Magaya Digital Freight Portal
Complete real-time view of shipments.
Request and manage quotes.
Create and track multimodal routes.
Generate purchase orders and shipments.
Customizable and schedulable reports.
LiveTrack Mobile App by Magaya
Quick search for transactions.
Push notifications on shipment status.
Complete inventory and shipment details.
Transaction Tracking by Magaya
Email links for real-time tracking.
Status and completion notifications.
Self-service tracking widget from your website.
Take Customer Experience to the Next Level
With Magaya's tracking and visibility tools, you can provide your customers with the information they need when they need it. Improve customer satisfaction and operational efficiency with our comprehensive solutions.
Contact us to discover how Magaya can transform your logistics business!
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